Deborah Marshall

deborah.marshall.2019

My first experiences of the funeral industry started at 15 years of age when I completed work experience in a local funeral home as part of my final year of secondary school. After leaving school I trained as an Embalmer, gaining the British Institute of Embalmers qualifications and I worked in the in the funeral industry for over 10 years until leaving to work in the public sector. In 2017 I returned to the funeral industry and found alarming changes throughout the sector and in particular around pricing and business practice. In 2018 I started working towards finding ways to end 'funeral poverty' and to call for regulation of the funeral industry in order to have robust consumer protection for the bereaved.